Enrolling for a course
You can sign up online. Enrolments are binding and fees must be paid before the course. Courses can be paid for either in cash, by cashpoint card or by bank transfer (Alpha & Beta Genossenschaft, Südtiroler Sparkasse – IBAN: IT35 T 06045 58590 000000807800).
Important: If paying by bank transfer, please indicate the name of the participant and the date of the course/camp.
Discounts
10% early bird discount on summer camps for all enrolments up to March 28th 2025. A 10% discount is applicable for enrolment of a specific child in a second camp, or the enrolment of a brother or sister to any of the other 2025 summer offers. There are also numerous discount agreements with other organizations and companies. Discounts cannot be combined and are only valid for group courses.
Refunds
A refund, minus the € 15 administrative charge, will only be given in the case of sickness of the participant certified by medical documentation valid for the entire period of the course. Refunds for single day absences for any reason will not be given. The full course fee will only be refunded if the course is cancelled by alpha beta piccadilly.
Liability
Course participants are expected to respect the house rules of the various course venues. Intentional damage caused to equipment and facilities will be charged for. During face-to-face lessons, participants are covered by damage and accident insurance, for which alpha beta piccadilly is legally liable. alpha beta piccadilly declines any liability for loss or theft of property which may occur before, during or after one of our courses.
Quality control
alpha beta piccadilly is the only language school in South Tyrol to be a member of Eaquals - Evaluation & Accreditation of Quality in Language Services, and is also UNI EN ISO 9001: 2015 certified. To ensure, and constantly improve, the quality of our offers, our managers regularly visit all camps and courses. Furthermore, participants, parents and the educational team are all invited to fill out a final feedback questionnaire.
Organisational model 231/2001
The cooperative applies the 231/2001 organisational model. Detailed information on the guidelines and our ethical code can be consulted on here.
Data privacy
alpha beta piccadilly handles personal data as per the EU Data Privacy Law 2016/679 (DSGVO). Our data privacy declaration is available here and in our secretaries’ offices. Consent for processing of personal data, course regulations and so on is valid for three years from the date of it being given, and can be applied to enrolment for follow-up courses or other alpha beta initiatives.
